Can I refund an order after a code has been delivered?

Yes, EZDZSend allows you to issue refunds directly from the app—even after a code has been delivered.

To process a refund:

1. Navigate to Transactions section in your EZDZSend dashboard.
2. Locate the specific order you want to refund.
3. Click the Actions (⋮) button next to the order.
4. Select “Refund” from the dropdown menu.
5. You will be given the option to process a full or partial refund based on your preference.

Once submitted, the refund will be processed through the connected stores (e.g. PayPal, WooCommerce or Shopify).