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FAQs

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Why Do I Need to Use EZDZSend?

Last Updated: May 2, 2025

❓ Why Do I Need to Use EZDZSend? EZDZSend helps digital sellers automate the secure delivery of digital products to...

 Is EZDZSend safe to use?

Last Updated: May 2, 2025

Yes, EZDZSend is built with security at its core. EZDZSend uses encrypted data storage and secure file handling to protect...

Can I use EZDZSend without a website?

Last Updated: May 2, 2025

Yes, you can use EZDZSend with PayPal buttons or shareable link even if you don’t have a traditional eCommerce website....

What types of digital products can I sell using EZDZSend?

Last Updated: May 2, 2025

EZDZSend supports a wide range of digital goods, including: Whether your product is one-time-use (unique) or reusable (recursive), you can...

How quickly are digital files delivered?

Last Updated: May 2, 2025

Immediately after payment is confirmed. Once a customer completes the checkout process, EZDZSend automatically matches the order to the assigned...

Can I track which files or codes have been delivered?

Last Updated: May 2, 2025

Yes, EZDZSend offers complete delivery tracking. You can view which code was sent to each customer, when it was sent....

What if my customer didn’t receive the file?

Last Updated: May 2, 2025

First, check the delivery status in your EZDZSend dashboard. If delivery failed, common reasons may include: ✅ Tip: You can...

Can I refund an order after a code has been delivered?

Last Updated: May 2, 2025

Yes, EZDZSend allows you to issue refunds directly from the app—even after a code has been delivered. To process a...

How do I update billing information or view invoices?

Last Updated: May 2, 2025

EZDZSend offers a simple, commitment-free billing model with no subscriptions or upfront charges. You do not need to enter any...